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Danish Red Cross (DRC) is looking for a Psychosocial Support (PSS)


Danish Red Cross (DRC)


Fredag, 31. marts 2017 - 23:55


Psychosocial Support Delegate



Danish Red Cross (DRC) is looking for an experienced and resilient Psychosocial Support (PSS) Del-egate to join the Red Cross delegation in Greece.


DRC is part of the global Red Cross Red Crescent (RCRC) Movement, which includes RCRC National Societies in 190 countries.

DRC’s international strategy for 2015-2020 guides DRC’s international engagement, including humanitarian work in the Europe region. DRC Europe region works in partnership with a number of RCRC partners in Europe, in particular the RCRC National Societies in Belarus, Ukraine and Greece as well as in South Caucasus and Central Europe.

The DRC Europe Regional Office is located in Copenhagen together with the DRC Headquarters. DRC’s work in Europe focuses on resilience building, emergency response, support to refugees and migrants, civil society development, psychosocial support as well as youth engagement and volunteering development.


More than 60,000 refugees and migrants are currently stranded in Greece - many without adequate accommodation, health coverage and access to education.

DRC is together with Hellenic Red Cross (HRC) and our RCRC Movement partners assisting refugees and migrants in Greece with integrated health and protection services, through basic healthcare, PSS, self-help and assisted help in relation to other identified key needs of refugees and migrants.

DRC is responsible for ensuring PSS and protection related assistance in Athens and on Lesvos. The PSS and protection activities are currently funded by the European Commission's Humanitarian Aid and Civil Protection department.

Psychological problems are widespread among refuges and migrants. Having experienced war, destitution, displacement, substandard living conditions, separation from family and lack of adequate information about their future status, many suffer tension and stress that can lead to conflict, health issues and psychological deterioration.

Protection problems facing migrants in Greece are continuously being reported by national and international organisations and are of serious concern. Conditions in some of the sites, basic needs and essential services remain at a critical level. Persons with specific needs face difficulties to access the assistance they require and fulfil their rights. Security continues to be a concern in all the sites.


Tasks and responsibilities

The PSS Delegate’s main tasks and responsibilities will include both technical support and project management support. The Delegate will be expected to:

  • Technically support HRC in management and delivery of the Red Cross House project
  • Work with HRC to develop their technical skills/capacity in the area of PSS and protection
  • Provide PSS technical support to HRC and DRC delegates in Greece
  • Ensure that PSS and protection needs of service users are monitored and that services are adapted accordingly where possible
  • Contribute to the development and implementation of new PSS/protection interventions
  • Ensure adequate data collection and reporting, including Open Data Kit (ODK)
  • Strengthen HRC’s capacity for monitoring, evaluation and reporting on PSS and protection activities
  • Ensure appropriate monitoring and evaluation systems and reporting is adhered to
  • Report on suspected abuses and issues of concern regarding harmful practices and behaviours
  • In agreement with the DRC team, participate in relevant local coordination groups and share Information with the team
  • Strengthen inter agency collaboration and referral/counter referral
  • Inform his/her team about important cultural issues and sensitivities to consider in relation to PSS/protection to refugees and migrants
  • Provide input to relevant DRC communication and fundraising activities on request
  • Participate in relevant Cluster meetings
  • Support the Head of Operation in reporting back to DRC, IFRC and back donors as required
  • Provide inputs to relevant DRC communication and fundraising activities on request
  • In line with the task force agreements, contribute to the preparation of ToRs, evaluations etc.
  • Contribute to in-country RCRC Movement coordination
  • Contribute to DRC’s different discussions and study forum in within the area of PSS/protection


Qualification and experience

  • Outstanding personal resilience and experience from working in stressful situations
  • Demonstrated skills and experience with PSS project management
  • PSS training and facilitation skills
  • RCRC experience
  • Experience in working with refugees and migrant populations
  • Good command of English essential
  • Committed and opened mind team player
  • Common IT skills required and smart phone based data collection skills will be an advance
  • Understanding of security concepts and compliance to them
  • Partnership and relationship building skills
  • Flexibility and patience



The duration of the engagement is from May to December 2017 – contingent on funding.

The PSS Delegate will be based in Athens and work closely with the HRC, DRC delegates and RCRC Movement partners as well as external partners in Greece.

The PSS Delegate will report to the Head of Operation, currently based on Lesvos.

Further information is available by contacting the Head of Operation, Andreas Fabricius, [email protected] / +30 698 067 2099.

Deadline for applications is 31 March 2017. Interviews may be held continually.


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