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Danish Refugee Council (DRC) is looking for a Head of Division for Supply, Surge, Emergency and Donor Compliance


Danish Refugee Council (DRC)


Søndag, 26. november 2017 - 23:55


Head of Division for Supply, Surge, Emergency and Donor Compliance



We are looking for an exceptional leader and people manager to help shape a new DRC Division that will provide innovative specialist support to our international operations. You are an accomplished leader within the international humanitarian sector, with deep experience in designing innovative emergency response. You are a strong advocate and representative, capable of building and sustaining networks of donors and other potential partners. You thrive when building up a team and mobilizing them towards a common goal and you collaborate effectively with partners across the organization.  


About the job 

By 2020 DRC aims to become an even stronger global emergency responder, providing highly specialized surge capacity to DRC programs and UN partners. We are also working to broaden and strengthen our partnerships and compliance with donors and to have a more effective and cost-efficient supply chain capacity in place. 


You will lead a newly created Division, with four functional specialist areas in DRC’s International Department: Emergency, Supply Chain, Donor Compliance and Stand-By-Roster. The four units are each highly specialized, providing direct support, technical lead and guidance to DRC’s International Operations within their area of expertise.


You will report to the International Director and participate in the Senior Management Group.


The Division provides support that is critical to the success of DRC’s international operations and calls for close collaboration with the entire International Department and the wider DRC organization. You will provide leadership, facilitate and ensure development of specialist area strategies and ensure continued improvement and innovation in the specialist areas. 


The specialist areas vested in this Division are all closely engaged and often driving several of the strategic initiatives of the DRC’s 2020 strategy and it will be your responsibility, together with your team, to implement the strategy, harvest benefits and coordinate and optimize synergies. You will ensure that the capacity in the four units is utilized strategically – both individually and as a Division - to accelerate the achievement of our strategic objectives. 


You represents the organization externally in fora relevant for the Division, and pro-actively engage with relevant external partners to increase DRC’s position, visibility and influence within the four areas. 


DRC is currently investing in an ERP system, which includes an ambitious supply chain component. You will collaborate closely with the ERP programme group on the development of this specialist area together with the supply chain team members. 


Your main duties and responsibilities will be: 


  • Lead and direct the Division in four key specialist areas within the International Department: emergency response, supply chain, donor contract and relations management and Stand-by Roster to support implementation of the 2020 strategy.  
  • In close collaboration with SMG colleagues and other DRC departments, shape the identity of the new Division and create a cohesive team. 
  • Oversee and quality-assure the development and implementation of strategies for the four specialist functional areas and ensure their alignment with and direct support to the 2020 strategy for both DRC International and the organization. 
  • Develop and maintain relevant and strategically important external relations to support DRC’s objectives and strategic directions and ambitions within own area of responsibility. 
  • Work to strategically position DRC as a preferred implementing partner and secure the necessary financing to ensure quality emergency response. 
  • Mobilize cross division and departmental resources in pursuit of the individual strategies of the units as well as for those parts of the 2020 strategy where the Division has the lead role, i.e. Emergency and Financing. 
  • Drive the financing strategy of the organization and mobilize division resources to support strategic fundraising activities managed elsewhere in the organization. 


About you 

To be successful in this role we expect you to be an accomplished leader within the humanitarian sector, capable of keeping an eye on the big picture, and driving success through your team. You have experience working effectively and collaboratively across organizational departments and with external partners. You are a solid organizational representative, capable of building support and trust with donors and other external partners. Specifically, you have: 


  • 10 years of people management experience of which at least 2 are at senior management level 
  • 10 years of relevant humanitarian experience of which at least 2 must have been from the field 
  • Experience in managing emergency response  
  • Proven success in expanding strategic partnerships with traditional and new donors 
  • Knowledge of the global emergency response and coordination architecture and preferably experience representing within such for a 
  • Deep knowledge of humanitarian financing trends and innovations 
  • You have excellent communication skills in English, both written and oral.  
  • A Masters Degree in a relevant field, e.g. MBA, Political Science, Social Sciences 


Moreover, it would be desirable if you had the following:  

  • Working level proficiency in French 
  • Working level proficiency in Danish 


In this position, you are expected to demonstrate DRC’ five core competencies:   


Striving for excellence: You focus on reaching results while ensuring an efficient process.  

Collaborating: You involve relevant parties and encourage feedback.  

Taking the lead: You take ownership and initiative while aiming for innovation.  

Communicating: You listen and speak effectively and honestly.  

Demonstrating integrity: You act in line with DRC’s vision and values.  



We offer 

We offer a permanent position in DRC’s Headquarters, located in Copenhagen, Denmark. The role includes travel to DRC’s global country operations.  


Interview and starting date: Interviews will be held in December with a starting date as soon as possible after the conclusion of the recruitment process. 


Please note that you need to have the right to work in Denmark (through nationality or existing work visa) in order to be considered for this role.  


Salary and conditions are regulated by The Danish Employee Act and Lederaftalen (agreement for leaders) between Dansk Arbejdsgiverforening (Danish Employer’s Association) and Lederne (Leaders’ Union). The employee is not covered by a collective agreement in addition to this. 


The annual salary is negotiated individually based on qualifications and experience and paid to a 17,1% pension. 


Application process 

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. 

Closing date for applications: 26 November 2017 

If you have questions or are facing problems with the online application process, please contact [email protected]  


For further information about the Danish Refugee Council, please consult our website drc.ngo. 


The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 35 countries throughout the world. We are the largest humanitarian NGO in Denmark and consistently ranked as one of the world’s best NGOs according to Global_Geneva. 

We fulfil our mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people and host communities in the conflict areas of the world. We also advocate on behalf of conflict-affected populations globally on the basis of humanitarian principles and the Human Rights Declaration. Our work and long-term strategies are guided by our five core values: Humanitarian approach - Respect - Independence & neutrality - Inclusion - Honesty & transparency. 

You can read more about our vision and work on drc.ngo.


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